As part of your Tenancy Agreement, the Association has a duty to maintain your home to safe and habitable standard.

We have responsibility for maintaining various parts of your home internally and externally.

There are a number of ways in which you can report a repair:

  • Via an online form on this website
  • By telephone: 0141 552 7477
  • In person at our office at 43 Tharsis Street, G21 2JF

 

Normal office working hours:

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 15:30
Saturday closed
Sunday closed

 

We also encourage you to tell us how you feel we are performing in the delivery of our repair service and do this by carrying out a sample of satisfaction surveys following completion of works.  We encourage you to give us your views if you can as this allows us to continually improve the service we provide to you.